'We do everything to the highest standard because we take pride in our work. Client satisfaction is our priority'. Below are our client testimonials.
I am writing to express my sincere thanks for the work you and your colleagues at ACS Building Contractors carried out on our recent extension. The professional and friendly way in which you approached the project has made the whole building experience not only stress free but highly enjoyable.
After our very first meeting about the project I felt I was speaking to someone who had an excellent understanding of their clients and a clear approach to their work and I continued to be impressed from then on. From start to finish you have kept us informed and involved in the project and have listened to our needs which allowed the build to develop in what felt an efficient and well-structured manner.
The quality of the construction and craftsmanship of your colleagues and yourself has only been match by your personalised service, we very much felt that our project was as important to you as it was to us and that only the best would be acceptable. You set high standards at the beginning of the project which were maintained and even surpassed as the project progressed.
The aftercare and follow up from your office based team complimented the on-site work and reassured us that any question we had would be responded to rapidly and given due care and consideration.
I will not hesitate to recommend ACS Building Contractors to family and friends and I might even go so far as to persuade them to have building work done so that they can have the opportunity of seeing how the real professionals do it.
Andy came to look at the garden wall that needed to be rebuilt after another builder had made a mess! He came out promptly to quote for the work and fitted us in very quickly. The communication was excellent and when we asked for additional work to be done it was not a problem. Thanks for the great job you did of our garden wall, and the roof repairs - we will happily recommend you to friends and neighbours.
Mr & Mrs Cox
We have no hesitation in recommending Andy and his team. ACS Building contractors are a different breed of builders and completely set themselves apart from any of the other contractors that quoted. The professional, efficient service started with a review of the drawings, helpful advice on finishing’s, interior room design and project milestones to minimise the impact on our family life.
Our substantial two story extension was built on plan, on time and on budget with Andy’s team working late into the night and over the weekend to stay on schedule. The attention to detail and overall finish has exceeded our expectation and we are delighted with the end product. Andy has an infectious enthusiasm for his trade and gave the level of reassurance we needed for a project costing us over £65,000.
Steeple Aston house recommendation
Andy and his team have just completed a major 2 story extension and refurbishment of our house in Steeple Aston in 5 months. The project started with a 2 story extension which he completed in less than 2 months including organising the re-roofing of the whole house and rebuilding the chimney.
The next phase of the project expanded from knocking down a wall to create a kitchen diner and underfloor heating for the ground floor to a complete refurbishment of virtually the whole house including new walls, complete rewiring; and pressurised water and heating systems. At one point the stairs ended up stacked on bricks - we have the photos to prove it!! All of this was communicated and tackled with professionalism and humour.
He is the only builder we know who works from dawn to dusk literally – in the winter, my husband had to hold a torch while Andy finished pointing the bricks he was laying!
Andy also directed us to several good suppliers for items such as flooring and bathrooms to make tackling the interior of the house build much easier and less daunting.
Thanks Andy, Tim, Al, Howard & Lewis and all the team including Lesley who plays a vital role, we have no hesitation in recommending you and will look forward to wearing the tee-shirt for ACS literally!
Alison and Brian Llewellyn
ACS Building Contractors have just finished our extension. To us, this build was a big deal and we knew it would transform our house. With that in mind, an architect with great ideas and then an excellent builder were absolutely top of the list. Having seen Andy build a house nearby we were sure we wanted him to build our extension. The best decision we ever made.
From quotation to finishing, working with Andy has been a real pleasure. We cannot praise him enough for all he has done. He has a way of making the little things, the big things – things you probably don’t spend too much time thinking about before a build, but they actually are the difference between a stressful and hard time, and an enjoyable, enlightening experience.
He is always there, you don’t need to be on site checking work is happening, he works at such a pace you can see the transformation each day – an excellent Project Manager.
He understands you as a client and what you need – for me, I needed a daily breakdown and running commentary of what was happening and what would be completed (I was probably a nightmare, so my husband tells me J but if so, I never got that feeling from Andy, he just gave me what I needed without me asking).
His ideas and attention to detail is inspiring. He is the expert after all. He recommended we remove the bulk head when extending our kitchen to ensure we had a flush ceiling, not something we had even thought about. Meant more effort for him, hardly any cost, but an amazing finish, 100% better than it would have been. An outstanding recommendation!
He is extremely tidy and very aware that he is in your home and will make every effort to keep it looking as tidy and dust free as it can be – even our neighbours have made countless comments about how tidy and well organised he is.
His organisation – we did everything through Andy from the plumbing and electrics to the kitchen supplier and the carpet guy. This saves a huge amount of time, you know you are using people he trusts and rates their work, plus, he can literally do all of the liaising and booking in of dates for you, this saved us a huge amount of time and stress and allows them to apply flexibility where required.
He is very pragmatic with a can do attitude – when plans become reality and it doesn’t quite look the way you thought it would, Andy will find a way to fix it and make you happy.
His positivity every day is refreshing and made the site a great place to be.
His honesty – we trust his opinion completely and by the time we got half way through the build every decision we made about finishes or new ideas were discussed with Andy and we genuinely listened to his advice on what was best for our property (he was right every time!).
His team – they are such a great group, dedicated, passionate, polite and respectful.
He is a perfectionist which is crucial when you are building something new that is costing you money. You can absolutely trust you will get a great finish that you are 100% happy with.
His never failing sense of humour (seriously bad jokes at times! J) that cheered us up on even the bad and wettest of days.
And above all, his work ethic, he is true grafter and totally committed to doing a great job in the shortest space of time to keep you happy and minimise any impact on you and your family. We didn’t think builders like him really existed. He loves what he does and creates such a great working environment that people want to work for him and we can totally see why.
It’s those things that just made our build a quick, fun and positive experience.
From a professional perspective, his tick box approach to the contract is brilliant, you know exactly where you are and the itemised quotations are great. You can be sure that everything you have asked for is included, you know the cost and the only reason your cost will change is because you add on extras (like we did with adding in a bathroom) or an unforeseen problem occurs (such as your foundations needing to be extra deep). That alone is a standout selling point for using ACS Building Contractors. Lesley does an amazing job behind the scenes with the invoicing and keeping the business ticking while Andy does the build – a great partnership with a shared vision for what they want their company to stand for.
Andy has been truly FANTASTIC and we would recommend him to anyone. If we ever build again we would literally wait for years to ensure we could use ACS – You are a fool if you don’t use ACS Building Contractors. If we had an endless supply of money we would just have Andy around permanently building stuff for us. He has become a friend and although we are so unbelievably chuffed our extension is finished and we have our dream house, we actually miss having him around.
Thank you ACS. Looking forward to seeing you for bacon sandwiches on a Saturday morning!
Adam & Kate PerryClifton
ACS spent five months working on our extension this year, we were pleasantly surprised with how hard & quickly they all worked, they really did get stuck in. The attention to detail & how considerate Andy & all of his guys were was really appreciated. I have to say that the hours they put in & the speed of work was really impressive. It felt like everything was possible & the way Andy always had a smile on his face with a can do attitude was great to see.
There were plenty of laughs along the way & although the work was a challenge to live with as a family the positive attitude of all who worked on our house made the whole process so much easier, given that our extension impacted every room in the house to varying degrees it was never going to be easy for us to deal with but the thought & planning Andy put in was really helpful.
We have young children so the behaviour of the guy’s on site was important to us & working with a lot of builders in my day job I was a little nervous, no need to be, these guys were very respectful, clean & tidy. There were some real laughs along the way & frankly they became part of our daily lives…plenty of Tea’s & Coffees passed out of the kitchen window. Even the kids had fun with them, loads of banter whether about the job or Football or what was in the news that day.
Communication was really important to us & Andy was always available for a chat or to take us through the next steps. The most important thing for us was trust & from the first meeting with Andy he made us feel that we were making the right decision to go with ACS, having now finished the job that has proved to be the case exactly.
We would absolutely recommend Andy & ACS to anyone, some of our neighbours have already offered them work based on what they saw on our build. We are really pleased with the finish that has been achieved & how the whole project went.
Well done & thanks to Andy & his team!!!
Jack & Maria.
We asked ACS to come and look at our building plans for our extension work when planning permission had come through. From the outset Andy was helpful and friendly with a genuine care and passion for the project, offering sound advice and ideas.
We were excited when our building work started and amazed at the pace and standard of work and commitment. We found the whole team on site were friendly and approachable, especially when cake was on offer! We made a few changes to the plans along the way and these were accommodated without issue and with full support from Andy and his team.
Before starting the project one of the main concerns we had was coordinating trades, timescales and organisation. We can honestly say that none of these were ever concerns during the build as Andy and Lesley were super organised and in complete control of the project. If we had questions or queries it was like they had already thought of them and had answers and solutions ready for us.
As we lived on site during our work, we did encounter a few days when it all became a bit much for us – but Andy was always on hand to talk things through with us and offer any support needed. The team were very good at dealing with any needs we had, whatever they were and whenever they came up. ACS did everything they could to make it as close as they could to perfect for us, and they always warned us well in advance of when things would be happening so that we could plan ahead.
When it comes to the finished project, we are absolutely thrilled with the results. Andy is a true perfectionist and takes a real pride in his work. This showed when we reached the snagging stage of the build and we completed what we thought was a very thorough list of items, to which Andy had already noted what we had found and more to ensure the build was finished to his exacting standards, even on works that were completed by other trades.
One of the nicest things is the number of neighbours who have complemented us on the build and finished house. Everything has been completed to the highest standard and we would (and have) highly recommended the team to anyone we have spoken to.
With the help of ACS we have been able to turn our house into our “forever” home.
To say we are thrilled with our new extension, which has created a large kitchen/diner/living room out of what was previously two small rooms and a corridor, is an understatement. It has literally transformed the way we live and we are absolutely delighted with the impeccably high standards and attention to detail that Andy and his team have shown throughout the build.
Renovating and extending a period building – our house is Grade II listed and in a conservation area – is never easy. Apart from the planning constraints, old houses have a way of throwing up unexpected challenges and our home more than fulfilled the reputation that period dwellings have for being difficult!
No matter what we or the house threw at him in terms of issues, Andy remained cheerful and undaunted. He brought to the project the construction expertise one would expect of a Master Builder, but also a phenomenal attention to detail and a highly developed eye for design, which was a tremendous boon. We ran everything by Andy, and ended up going with all his suggestions because he was, inevitably, right.
His team share his passion for the work and his desire to attain the highest standards. They are also polite, friendly and generally great fun to have around – my six-year-old daughter still misses Ben and Flash particularly and wants to know when they’re coming back! They all work tremendously hard – I have never come across builders with such a work ethic – and keep going until deadlines are met regardless of how late into the night that takes them.
We have no hesitation in recommending Andy and his team. He is honest, transparent in terms of quoting and invoicing and genuinely puts the customer first – nothing is too much trouble. The fact that he project manages everything, organising all the trades and using people he trusts, takes a huge amount of worry out of what can be an incredibly stressful time. Thank you Andy!